A little help, from Pip
Pip’s help deskSomething not quite right? We’ll help you find your way.
Say hello
Email krsnasgr@icloud.com. Include your app version, iOS version and what happened. If you share a screenshot, hide any personal information first.
Restore Pro
Open Settings in Pocket Panda and choose Restore purchases. Use the same Apple Account that made the purchase. If access still does not appear, email us with the product purchased and approximate date. Never send a password or full payment-card details.
Manage a monthly subscription
On your iPhone, open Settings → your name → Subscriptions → Pocket Panda. You can view renewal information or cancel there. Deleting the app does not cancel a subscription.
Request an App Store refund
Apple handles payment refunds. Visit reportaproblem.apple.com to see the options available for your purchase.
Keep a copy of your savings
Open Settings → Backup & recovery and save a backup to Files. Backups are free. Keep the file somewhere you can access again before deleting the app or changing devices.
Reminders
Check your reminder settings inside Pocket Panda and notification permission in iPhone Settings. Focus modes and notification settings can affect when reminders appear.
Privacy requests
Read our privacy policy or email the support address above with your request. The saving entries on your device are not stored on our servers.